Royal Mail is the UK's most trusted letters and parcels delivery company. We are proud to be in partnership with them to provide you an even better service!
British Supplements orders are dispatched on the same day (for orders received before 3.00pm) or within 24 hours (subject to stock availability - out of stock items will be dispatched as soon as they arrive).
For next day delivery: Orders placed before 3.00pm Monday to Friday with our Express Delivery Service should arrive with customers on the next business day. Estimated delivery periods exclude bank holidays. UK only.
For standard delivery: All standard orders are sent via first class and should get to you within a couple of days when ordered before 3pm. On rare occasions, the delivery period may be 3 business days. Estimated delivery periods exclude bank holidays. UK only. European and international delivery times may vary.
Please bear in mind that these delivery times are approximations and during busy periods delivery may be slightly longer.
Postage & Packaging Charges
Standard 1st class delivery to UK addresses: £1 £1 on all online orders
Next Day delivery to UK addresses: £6 (coming soon)
European and International delivery: £3
For all European and International orders, delivery charges will vary depending on the total weight and size of the order. As you add products to your basket the delivery charge will automatically update. With this new service we hope to offer all our international customers fair and competitive delivery charges.
Import Duty and VAT
The prices payable for goods as set out in the web site are, inclusive of VAT and shipping/handling costs for UK buyers. We do not charge for deliveries to the UK.
For importations of goods into other EU member states, prices are quoted net of import VAT, customs duty and other levies or taxes. As importer of the goods into these member states you are solely responsible for all import VAT, customs duty, other levies, tariffs or taxes and these may be payable on delivery of the goods to you.
Returns & Refunds Policy
If you return goods to us, unopened, within 90 days of delivery we will refund the amount charged. We do advise you obtain proof of posting from your local post office. We regret that no refunds will be given on products already opened. See our Cancellation Policy below for more details.