We ship 98% of orders via DHL and for offshore Islands we use Royal Mail 24/48 delivery.
British Supplements orders are dispatched on the same day for orders received before 3.00pm Mon-Fri subject to stock availability. Out of stock items will be dispatched as soon as we can ship them.
Postage & Packaging Charges
There is one shipping fee for all UK buyers which is £4, it actually costs between £4.30- £4.60 to ship via DHL. We think £4 is high enough charge and DHL offer a great service.
You will get a text message on the day of your delivery and you can let the DHL driver know where to leave the package if you are not at home. For offshore islands you wont have this option as we use Royal Mail to deliver your orders currently as DHL cost £8-£12 for the offshore islands.
We currently dont ship to Europe but hope to open back up to Europe when we can.
Import Duty and VAT
The prices payable for goods as set out in the web site are, inclusive of VAT and shipping/handling costs for UK buyers.
For importations of goods into other EU member states, prices are quoted net of import VAT, customs duty and other levies or taxes. As importer of the goods into these member states you are solely responsible for all import VAT, customs duty, other levies, tariffs or taxes and these may be payable on delivery of the goods to you.
Returns & Refunds Policy
If you return goods to us, unopened, within 30 days of delivery we will refund the amount charged minus shipping fees. We do advise you obtain a tracking code from your local post office so we can track your return. We regret that no refunds will be given on products already opened or for lost packages that we do not receive.