Please read the below before contacting us. We are so popular that most people return each month to buy their supplements from us. The problem is, we have ran out of space in our current factory. So we are struggling to get all our orders out as fast as we would normally.
The good news is, that we have just bought a new £1.3 million pound factory, but it will take about 6 months to get kitted out.
So, we are about a week behind on getting orders out the door currently. Growing pains and we are as frustrated as everyone else.
We sincerely apologize for any inconvenience this maybe causing, you will get your order just a bit later than usual.
Our customer service team is about a week behind as well, so if its a "where is my order", it will be shipped within a week. We only have one or two in our customer service team because we can not give out advice (two currently).
They are usually sorting out lost packages or damaged goods etc.
Again, sorry about the delay and we will get your orders out as soon as we can, please bear with us.
Video update (clickable link) - https://drive.google.com/file/d/1Si6CbBrzJ-gGpLH07vsg4X8NfEe1WQhA/view?usp=share_link
new factory tour before we start to kit it out - https://drive.google.com/file/d/1z3b7oVlk_qiWFHjfmCSknfXL-3ieTUk_/view?usp=share_link